Morris Pools

Service Agreement 2018

Morris Pools LLC agrees to provide its Weekly Comprehensive Pool & Spa (if applicable) Service in exchange for a month-to-month agreement with  (“Client”), for the amount of $ per month.

The property to be serviced is located at

The Weekly Comprehensive Pool & Spa Service includes the following: a) Weekly services are to be performed on or within 24 hours of your scheduled service day of the week (subject to Interfering Events as set forth below and Holidays); b) weekly services are to include the following, full water chemistry analysis, application of the necessary water care products for proper water chemistry balance, skim top of pool, brush down pool walls and steps, remove any large debris from bottom of pool, empty all skimmer, leaf vacuum & pump strainer baskets and a brief inspection of all pool equipment. Backwash sand & DE filters as needed and apply new DE as needed for filter. c) Client to receive a detailed service email with date & time of service provided along with picture of pool & spa, chemistry analysis results, services performed and any issues discovered during service visit.

Additional charges will be applied for salt & extra water care products; extra water care products include but may not be limited to algaecides, phosphate removers, water clarifiers, Sand filter additives and mineral product treatment in spring time. Extraordinary (animal or human or natural caused) cleanup, and any necessary equipment repairs at the standard hourly rate ($95 per hour). Morris Pools requires that all backyards or pool areas be accessible. Gates are either unlocked or a key has provided. Pool fences are closed but unlocked and the specialized nets covering the pools are taken off. We cannot remove and reinstall of these specialized safety nets for insurance purposes. The client can terminate the contract at any time by written notice to Morris Pools, with at least a 14 day notice. Termination of the contract does not relieve the Client from obligations incurred prior to receipt of notice by Morris Pools.

The monthly cost of services is based on a 4 week month. There are multiple times in 2018 where there will be a 5th week in one month. Morris Pools will not provide services during 3 of these weeks. Morris Pools will utilize one of these “5th” weeks to do in-house training and further education at a pool & spa show in the month of January. Client will be notified in advance when this week will occur and your pool will be cared for without additional charges. Morris Pools highly values this week because it allows us to increase our knowledge in pool care, water chemistry, new technologies and advanced water care products which will result in better pool care for the Client.   The other 5th weeks will be taken off during the weeks of Christmas & Thanksgiving. Morris Pools will provide the other weeks of the “5th” week of service free of charge as a courtesy to the Client. Additional service visits for parties and other reasons may be scheduled through our office and will be subject to an additional service visit rate. 

Interfering Events – Occasionally, events will occur during the regularly scheduled service day that prevents regular service on the pool. These events may include: Electrical storms, rain storms, and monsoon conditions with high winds & dust storms, fire, man-made or other conditions (such as unfriendly animals) at, on or near the Client’s pool area. During these periods, Morris Pools will make every attempt to complete all services that can be completed safely and effectively during that event. If we cannot safely service your pool & spa due to such conditions, Morris Pools reserves the right to cancel service for that week. Should there arise any Interfering Event after our service visit and the client requests an extra visit before the next scheduled date, extra service charges will be applied to the monthly invoice.

Holidays- Morris Pools observes the following holidays; New Year’s Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving & Christmas Day. If your service day falls on a holiday, we will service your pool the day before or the day after. We will notify you in advance. If you need your pool & spa serviced for a special event, please contact us at least one week in advance in order for arrangements to clean your pool and spa.

Billing– We bill at the beginning of each month for all services provided during the month. Payment in full is due within 15 days of the invoice date. Interest will be charged on the outstanding balance at the rate of 2% per month or a late fee of $20, whichever is greater. Any extra chemicals or services will be billed the following month.  Repairs that have a total of more than $100 are due at completion of such repair. Payments are collected through automatic bill pay at the beginning of every month. Any additional purchases other than weekly service are subject to a 3% credit/debit card processing fee because that is what we are charged to process your card.

Please provide your correct billing address or email address:

It is your responsibility to notify Morris Pools LLC if your email, billing address or credit card information change.
If your account is sent for collections, you will be responsible for all reasonable collection costs and legal expenses.

Small Repairs – Morris Pools will discover from time to time that the equipment or pool needs a small repair such as new o-rings, new water fill valve, new section of cleaner hose, new strainer basket, new pump lid etc. Whenever such repairs are needed the Client authorizes Morris Pools to perform any repairs costing less than $30 and agrees to pay for such repairs with the next invoice. Any repairs costing over the minimum will be suggested to the homeowner for approval before a charge is incurred. In the event of emergency and the Client is not available for authorization, the Client authorizes Morris Pools to take the necessary steps to prevent damages to the system at an emergency repair rate of $95 per hour.

Disclaimer: Morris Pools LLC is not responsible for any of the following Pool Conditions: supervision of the use of the pool or access to the pool by any person; condition of any fencing, entries, locks or latches, or any other component of the pool enclosure; condition of the surfaces of the pool, pool decks, slides, diving boards, water features, accessories, landscaping or other surfaces or features of the pool or pool areas; condition of any pool toys, furniture, misuse of or access to any pool equipment or utility facilities by children, animals or any unauthorized person.     Customer agrees to indemnify Morris Pools LLC from any claim for injury or loss by any person related to the above listed Pool Conditions and from any claim for injury by any person on the Customer’s premises for any reason other than the gross negligence of Morris Pools, LLC.

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Signature Certificate
Document name: Service Agreement 2018
Unique Document ID: aeac1449b55439f88a560c6854f78a82b42a8cb3
Timestamp Audit
May 20, 2015 4:25 am MSTService Agreement 2018 Uploaded by Morris Pools - IP
November 5, 2018 2:37 pm MSTJenna Beecroft - added by Morris Pools - as a CC'd Recipient Ip:
December 2, 2018 4:02 pm MSTJenna Beecroft - added by Morris Pools - as a CC'd Recipient Ip: